Apply for IT Field Services Technician

On behalf of our client Affinity is seeking an IT Field Services Technician on a contract basis.

Qualifications:

• Travel to local and nationwide sites to perform routine maintenance, installations, and troubleshooting.
• Do assessment and discovery projects for new acquisitions
• Provide onsite IT support at field locations by resolving technical issues related to hardware, software, and network systems.
• Collaborate with the central IT team to implement IT related projects and initiatives pertaining to renovations, acquisitions and internet rollout, etc.
• Ensure compliance with IT policies and procedures across all sites.
• Assist in the management of IT assets, including deployment, tracking, and decommissioning.
• Provide training and guidance to end-users on IT best practices and system usage.
• Assist the ServiceDesk team with general ticketing inquiries by responding promptly to IT support tickets and providing timely solutions.
• Document all actions and report on service performance metrics.
• Coordinate with the team Project Manager(s) & Team Lead for effective and timely execution of projects and support issues.

Requirements

• 5 years of experience in an IT support role, preferably with experience in onsite and remote site support of small businesses.
• Experience working with managed service providers (MSP’s)
• Strong knowledge of computer systems, networks, and various software applications.
• Proficient in troubleshooting hardware and software issues.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and interpersonal skills.
• Willingness to travel

Affinity Earn:

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity: 

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12024