Industry: All
Term: Contract
Province: BC
Category: Information Technology
Experience: 5 - 10 Years
On behalf of our public sector client, Affinity is looking for a Business Analyst (ITSM) to work on the IT Service Management Project. The project’s primary objective is to replace the current IT Service Management (ITSM) tool with an Enterprise Service Management Tool. The project is currently in the pre-implementation phase.
Qualifications:
Technical and Leadership Skills:
• Strong Requirements Gathering and Analysis
• Strong Stakeholder Management
o Communication with Non-Technical Stakeholders
o Collaboration Across Teams
o Expectations Management
• Technical Awareness
o Enterprise Service Management delivery experience is a MUST
• Strong Process Mapping and Workflow Design
• SAFe knowledge
• Documentation and Communication
o Clear and Concise Documentation
• Cross-Team Communication
Soft Skills:
• Excellent communication skills both verbal and written;
• High level of self-motivation and initiative;
• Ability to work well under pressure;
• Ability to establish and maintain cooperative working relationships
Team Environment:
• This candidate will work with our operational e-commerce team located at the Atrium
Hourly rate: $80/hr - $90/hr.
Affinity Earn:
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity:
Affinity Group is a technology and business consulting and services company. We believe in creating long-term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 11241
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